Company Policy

 

Shipping Policy
Creations by Jessica shipping charges includes the processing, handling and shipping cost of the item ordered. Shipping charges are listed in the table below:

EXPEDITED DELIVERY SERVICES
Add per item rate to the Delivery and Processing charge.
Merchandise Total
* Standard Delivery
& Processing

7 business days
* 3 Day Express
3 business days after shipping
* 2 Day Express
2 business days after shipping
* Overnight Delivery
1 business day after shipping
to most locations
Up to $20.00
$6.99
Add $9.99 per item
Add $11.99 per item
Add $14.99 per item
(Orders must be
placed by 8:00 A.M EST.)
$20.01-30.00
$8.99
$30.01-40.00

$10.99

$40.01-50.00
$12.99
$50.01-60.00

$15.99

$60.01-75.00
$18.99
$75.01-100.00
$22.99
$100.01-125.00
$27.99
$125.01-150.00
$32.99
$150.01 and OVER

20% of merchandise total

* Since all creations are made fresh to order, there is a 24-48 hour production time

There will be no refunds for orders with incorrect shipping address. This includes:
Name:
Company Name: (if applicable)
Street address:
Floor:
Suite or apartment Number:
Zip Code:

Order Cancellation
Order cancellation can only be accepted prior to delivery or shipment of order and will subject to a 25% processing fee. Cancellation of volume order will be subject to non-refund.


Substitutions
Due to high demand, occasionally it is necessary for packaging and/or containers to be substituted. When this occurs the item will be substituted for another item with equal or greater in value.

Food Allergy Disclaimer
We cannot guarantee any of our products being nut and nut oil-free. Cross-contamination of nuts may occur in our kitchen without our knowledge.